Your satisfaction is important to us, so we check your items carefully before shipping them. If for any reason you are not satisfied with your purchase, you may return the item to us within seven (7) days from the day you received the item. We allow return of the product without exchange, and return and exchange for the same or another item of the same value or higher subject to its availability. We allow exchange only once unless the return is due to our mistake. We will issue refunds if and only if any of the following occur:
Regarding the shipping costs, the policies are as follows:
Please notify us before you ship the product to be returned. The item must be in its original condition, unused, unsoiled, unwashed, have no odors, with tags intact and in its original packaging, in order to be accepted for returns. We will process the exchange immediately right after we receive the item provided it was returned in accordance with the said conditions.
We will not be responsible for the items as soon as they leave our hands.
- We sent you the wrong package, and we get the package back in good condition.
- You paid for an unavailable product.
Regarding the shipping costs, the policies are as follows:
- If the return is due to customer specification, all shipping costs and expenses will be shouldered by the customer and are non‐refundable.
- If the return is caused by our mistake, we will handle the shipping costs.
Please notify us before you ship the product to be returned. The item must be in its original condition, unused, unsoiled, unwashed, have no odors, with tags intact and in its original packaging, in order to be accepted for returns. We will process the exchange immediately right after we receive the item provided it was returned in accordance with the said conditions.
We will not be responsible for the items as soon as they leave our hands.
